This policy explains the rules of using our shop. These Terms & Conditions cover the VELOURA LIFESTYLE SDN BHD 202601020285 (1682382-V) website and everything offered through it, and using the site means the customer agrees to be bound by them.
Lawful Use
The site is for lawful purposes. Nobody may use it in a way that infringes another person’s rights or gets in the way of their use of it, which rules three things out:
Fraud: using the site to commit fraud or to submit false information.
Break-ins: trying to gain unauthorised access to our systems.
Copying: reproducing product images, descriptions or content without permission.
Product Information
We aim at accurate descriptions, prices and availability. We do not guarantee every detail is error-free, complete or current, and we keep three rights:
Product changes: we may modify or discontinue any product at any point.
Price changes: we may adjust a price without prior notice.
Quantity limits: we may cap how many units one customer or one order may take.
Orders and Payment
Placing an order confirms four things:
Accurate details: the information the customer gave is accurate and complete.
Authorised payment: the customer is entitled to use the payment method given.
Payment first: we ship only after full payment has reached us.
Our discretion: we may reject or cancel an order as we see fit.
Warranty and Liability
Products go out “as-is”. Nothing express or implied is warranted with them beyond what the law demands, and we carry no liability for:
Installation and misuse: errors in fitting a product, or using one for something it was never built for.
Downstream loss: indirect, incidental or consequential damage arising from our website or our products.
Intellectual Property
Ownership: all content on this site — text, images, logos, product descriptions — belongs to VELOURA LIFESTYLE SDN BHD 202601020285 (1682382-V) or to its licensors and is protected by law.
Reuse: none of it may be copied or reproduced without explicit written consent.
Changes to These Terms
Updates: we may revise these Terms & Conditions at any time and without prior notice.
Taking effect: a revision is posted on this page under a new effective date, and carrying on using the site is acceptance of it.